Cancellation Policy For late cancellations (on or after February 27th), you are entitled to receive a refund of conference fees less a $60 deposit. There is no refund for "no-shows". Cancellations later than 48 hours prior to scheduled event receive no refund. To cancel, please email Lindsey Lachance, lindsey@massiveworship.com, or fax (613) 841-4296 attn: Lindsey.